Trividia Health Australia Pty. Ltd. (in liquidation) is in members voluntary liquidation and in the process of being deregistered as a company in Australia.

If you have a TRUE METRIX brand of Blood Glucose Monitoring Systems, the manufacturer, Trividia Health, Inc., is updating the Owner’s Booklets/System Instructions for Use in the United States by way of a labelling correction in relation to an E-5 Error Code. See Product Notice here.

Given the Meters are no longer available in Australia, the manufacturer is not updating the Australian instructions for use. However, if you receive an E-5 error code and are experiencing symptoms of high glucose you should take the following action: